There are 4 types of voice prompt language for option: English, Russian, Spanish, French, Italian.
All the others (such as SMS alarm and manual book) are only in English except for voice prompt.
Please Note: The GSM network can't work in Australia, Singapore and South Korea. If you are from the mentioned three countries, you can only use WIFI network, GSM SIM card can't work. Please don't buy them to avoid unnecessary loss if you need it work with GSM. Thanks.
Support work with IP Camera : Do not need to download other APP. The IP Camera support to work with Tuya Smart and Smart Life APP. And it's compatible with Google Home / Alexa.
Support 24 Wireless zones.
PIR Motion Detector:
Before use, please make sure the power switch of PIR motion sensors is ON. Installation height is about 2.2 meters above ground.
When thieves walk through the detection area, PIR detector is activated to send wireless signal to the alarm panel. alarm system makes alarming.
Door Window Magnetic Door Sensor
Door sensor is used for sensing the closing and opening state of the door, and is consisted of transmitter and magnet two parts. It can be installed on doors,windows or any object that can be closed and opened. When transmitter is separated from the magnet, door senser will send alarm signal to alarm panel, alarm system will alarm.
There are A-F 6 types of package configuration for option. If you want to change the package contents, please contact us. Thanks.
Note: The alarm panel is include backup battery ;
Remote controller included the battery(1pcs 23A 12V battery),
Package A Wireless door sensor work with 1pcs 12v 23A battery ( not included),
Other Packages MINI Door Sensor work with 3V Lithium Cell battery, CR2032 . ( Included the battery ) ;
Wireless motion sensor work with 2pcs AAA 7# 1.5V battery ( not included),
Wireless smoke heat alarm detector work with 1pcs 9V 6F22 battery( not included)
Package A Contents:
1 WIFI GSM alarm panel with backup battery
1 Power Adapter
Package B Contents:
1 WIFI GSM alarm panel with backup battery
1 Power Adapter
1 PIR Detector ( Battery not include )
1 Door sensor ( Work with 1pcs 12v 23A battery but battery not included )
2 Remote Controllers
Package C Contents:
1 WIFI GSM alarm panel with backup battery
1 Power Adapter
2 MINI PIR Detectors ( Battery not include )
2 MINI Door sensors ( Battery include )
2 Remote Controllers
Package D Contents:
1 WIFI GSM alarm panel with backup battery
1 Power Adapter
1 Wired siren
4 PIR Detectors ( Battery not include )
5 Door sensors ( Battery include )
3 Remote Controllers
Package E Contents:
1 WIFI GSM alarm panel with backup battery
1 Power Adapter
1 Wired siren
3 PIR Detectors ( Battery not include )
4 Door sensors ( Battery include )
1 Wireless smoke heat alarm detector ( Battery not include )
3 Remote Controllers
Package F Contents:
1 WIFI GSM alarm panel with backup battery
1 Power Adapter
1 Wired siren
2 MINI PIR Detectors ( Battery not include )
3 MINI Door sensors ( Battery include )
1 Tuya IP Camera
2 Remote Controllers
The alarm system is built in siren,do not need to add the siren.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.